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Wish Designs Pty Limited Level 3, 78 Kippax St, Surry Hills, NSW 2010 Australia
Let us help you find that style, size or stockist that you’ve been searching for!
We’re around from 9am to 5.30pm weekdays Sydney time.
Wish is always on the lookout for stylish boutiques to stock our designs.If you’re interested in bringing Wish to the world we’d love to hear from you.
Got a great online following?
Let Wish assist you with styling for your shoots, partner with you for giveaways and keep you up to date with exclusive information about the happenings at Wish. Get in touch!
Annette Cannock launched the first Wish collection, selling at markets in Sydney. From there, Wish has grown rapidly now offering eight collections per year to ensure fresh & on-trend styles each month. Wish is now stocked in over 200 boutique’s worldwide.
Each collection features exclusive prints, textures & lush fabrications, taking you effortlessly from day to night. Wish is on trend, feminine and effortless.
FREE EXPRESS DELIVERY ON ORDERS OVER $100
SHIPPING, DELIVIERY & RETURNS
Orders for are shipped from our Sydney based Head Office.
Free shipping option at checkout for all purchases $100+ in Australia & New Zealand.
Orders under $100: shipping within Australia is $10 and shipping to New Zealand is $20.
Expected delivery time for orders to New Zealand is 3-10 business days depending on location. Please note that there may be delays to shipping during busy periods and holidays.
All other international orders (excluding New Zealand) placed via the AU website incur a flat shipping cost of $35.
Please note that the order value thresholds for shipping costs apply to the total value of an order after any discount codes have been applied.
DISPATCH & DELIVERY
Your WISH order will be dispatched same day if ordered before 2pm AEST. Otherwise, orders will be dispatched within 24 hours of being placed, unless placed over a weekend or on a public holiday - if this is the case, it will be dispatched on the next business day.
By placing an order with WISH, you are responsible for original shipping charges, all applicable custom and duty import fees, and the cost of return shipping back to WISH. This also applies to any shipments that are refused by you at delivery.
For delivery in Australia and New Zealand we use StarTrack Express. The estimated delivery time for metropolitan areas in Australia is 1-4 business days, and the estimated delivery time for rural or remote areas is 3-5 business days. The estimated time for delivery to New Zealand is 3-10 business days. Please note that there may be delays to these estimated shipping times during busy periods and holidays.
Orders require a signature upon delivery. In the event that no one is present to sign for the parcel, your order will either be left in a safe place or taken to a post office depending on the shipping option you have selected.
Please note that shipping charges are non-refundable and we are unable to change your shipping method once you have placed your order.
Once your order has been dispatched, we will send you email updates about its progress so you know exactly when to expect it.
If you have any questions about the delivery of your order, ask away! Contact our Customer Care team at firstname.lastname@example.org or
We hope you love your new purchase. Please let us know if you are unhappy, and we will happily exchange, credit note or refund your purchase. Your item(s) can be returned within 21 days of receipt, provided they are unused and in their original condition. For full-priced items, we are happy to exchange your product for a different size in the same style as originally ordered. Due to limited availability, we are unable to exchange for different styles or products.
For returns or exchanges please post to the below address
Wish, Level 3, 78 Kippax Street Surry Hills NSW 2010.
Please quote order number and reason for return.
Return postage costs are at your expense unless your items are faulty or incorrect. If this is the case, please contact WISH Customer Care at email@example.com prior to sending your item(s) back to us so we can assist you.
Returns will be accepted subject to the following conditions:
- Items are returned to WISH within 21 days of receipt.
- Items are in original condition, with all tags intact.
For full-priced items, we are happy to exchange your product for a different size in the same style as originally ordered. Due to limited availability, we are unable to exchange for different styles or products.
If you believe your item is faulty, please contact WISH Customer Care at firstname.lastname@example.org prior to sending it back
For questions about our returns policy, feel free to email WISH Customer Care at email@example.com or call 61 2 92815282